Villa Alexandrou Logo
Villa Alexandrou

Booking Terms & Conditions

Last updated: February 2026

1. Property & Operator

Villa Alexandrou is a licensed short-term rental property located at Kalamitsi Alexandrou, Apokoronas, Chania, Crete, 73003, Greece. AMA Registration Number: 00000XXXXX.

2. Booking & Payment

  • A 30% deposit is required at the time of booking to secure your dates. The remaining balance is due 30 days before check-in.
  • For bookings made within 30 days of arrival, the full amount is due at the time of booking.
  • Payments are processed securely via Stripe. We accept all major credit and debit cards.
  • All prices are quoted in Euros (EUR) and include VAT where applicable.

3. Cancellation Policy

  • More than 60 days before check-in: Full refund of deposit.
  • 30 to 60 days before check-in: 50% of the deposit is refunded.
  • Less than 30 days before check-in: The deposit is non-refundable.
  • If you need to modify your dates, please contact us at info@villa-alexandrou.com. We will accommodate date changes where availability permits.

4. Check-in & Check-out

  • Check-in: From 15:00 onwards
  • Check-out: By 11:00
  • Early check-in or late check-out may be available on request, subject to availability.

5. Included in All Stays

  • Starlink internet (220 Mbps)
  • Utilities (water, electricity within fair use)
  • Final cleaning
  • Bed linens and towels
  • Heating oil (winter stays, October–May)

6. Fair Use Policy — Electricity

Electricity is included up to 150 kWh per week (standard household usage). Consumption above this threshold will be billed at the prevailing rate per kWh. This cap ensures fair use and covers normal heating, cooling, and appliance usage for up to 10 guests.

7. House Rules

  • Maximum occupancy: 10 guests. All guests must be registered at check-in.
  • No smoking inside the property. Smoking is permitted in the courtyard.
  • Pets welcome. Please let us know in advance so we can prepare the villa.
  • No parties or events without prior written agreement.
  • Guests are responsible for any damage to the property or its contents beyond normal wear and tear.
  • Please respect the quiet character of the village, especially between 23:00 and 08:00.

8. Liability

The property owner is not liable for loss or damage to guests' personal property. Guests use the swimming pool and outdoor areas at their own risk. Travel insurance is recommended.

9. Governing Law

These terms are governed by the laws of Greece. Any disputes shall be subject to the jurisdiction of the courts of Chania, Crete.

10. Contact

For questions about these terms, contact us at info@villa-alexandrou.com or call +30-693-979-4399.